Tech specs
Brand
Varonis Systems
Product Line
Varonis
Model
Software Subscription and Support
Manufacturer
Varonis Systems Inc
Software Name
Varonis DatAdvantage for Windows
License Price Levels
751-1000 licenses
Licensing Program
EMC Select
Installation Type
Locally installed
Packaged Quantity
1
Coverage Period
1 year
Service & Support Details
E-mail consulting - 1 year - response time: 24 business hours / Monday-Friday - 2 named contacts / severity level 3, E-mail consulting - 1 year - response time: 6 business hours / Monday-Friday - 2 named contacts / severity level 2, Emergency e-mail consulting - 1 year - response time: 4 business hours / Monday-Friday - 2 named contacts / severity level 1, Emergency phone consulting - 1 year - response time: 4 business hours / Monday-Friday - 2 named contacts / severity level 1, Major upgrades - 1 year, New releases update - 1 year, Phone consulting - 1 year - response time: 24 business hours / Monday-Friday - 2 named contacts / severity level 3, Phone consulting - 1 year - response time: 6 business hours / Monday-Friday - 2 named contacts / severity level 2, Web knowledge base access - 1 year, Web support - 1 year - response time: 24 business hours / Monday-Friday - 2 named contacts / severity level 3, Web support - 1 year - response time: 4 business hours / Monday-Friday - 2 named contacts / severity level 1, Web support - 1 year - response time: 6 business hours / Monday-Friday - 2 named contacts / severity level 2
Service Availability
Business hours
Service Response Time
4 hours
Service Sub Type
Emergency phone consulting
Limited Warranty
Technical support