Tech specs
Brand
SafeNet
Product Line
SafeNet
Model
Plus Service Plan
Manufacturer
Aladdin Knowledge Systems
Product Supported
Complicated network devices
Packaged Quantity
1
Coverage Period
1 Year
Service Response Time
10 business days
Service Sub Type
Parts and labor
Network Service & Support
Extended service agreement - parts and labor - 1 year - response time: 10 business days, New releases update - 1 year, Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical, Technical support - phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity high, Technical support - web support - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical, Technical support - web support - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity high
Limited Warranty
Extended Service Agreement