Tech specs
Brand
Quest
Product Line
Quest Software 24x7 Maintenance
Manufacturer
Quest Software
Software Name
Erwin Data Modeler Standard Edition
License Quantity
1 named user
Installation Type
Locally installed
Packaged Quantity
1
Coverage Period
1 Year
Service & Support Details
E-mail consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1, New releases update - 1 year, Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1, Web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday, Web support - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1
Service Availability
24 hours a day / 7 days a week
Service Response Time
1 Hour
Service Sub Type
Phone consulting
Limited Warranty
Technical Support (Renewal)