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8x8 and CDW

Communications for the customer-obsessed. 

Explore 8x8’s eXperience Communications Platform  →

The 8x8 eXperience Communications Platform

Power your agile business with unified customer and employee experiences.

Get to Know 8x8 Contact Center

Get to Know 8x8 Contact Center

Great experiences happen by design. Deliver consistent, exceptional customer experiences.

8x8 Contact Center Datasheet  →

Introducing Intelligent Customer Assistant

Introducing Intelligent Customer Assistant

Create effortless, conversational self-service interactions that deliver personalized service and fast resolutions, all powered by AI.

Intelligent Customer Assistant (ICA) Datasheet →

Meet Supervisor Workspace

Meet Supervisor Workspace

8x8 Supervisor Workspace is a personalized, performance-centric workspace with the tools, intelligence and insights supervisors need to ensure their teams deliver excellent customer experiences.

Read Solution Brief (PDF) →

8x8 and CDW

Together, 8x8 and CDW can deploy and scale an integrated communications strategy to fit your business needs.

Digital Workspace Solutions

CDW offers on-premises, cloud-based and hybrid business communication solutions to help you create a flexible, expansive environment.

Cloud Migration

To be ready for digital transformation, a network must be prepared to meet the demands of emerging technologies and services.

IT Support Services

CDW experts create custom support and maintenance plans that help you effectively manage day-to-day IT support.

Contact your CDW account representative or call 800.972.3922 to learn about 8x8 solutions now.

Contact your CDW account representative or call 800.972.3922 to learn about 8x8 solutions now.

800.800.4239

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A Better Way to Call, Chat, Meet and Work.

All-in-One Communications

Experience Communications as a Service (XCaaS)

The boundaries between employee and customer experience are blurring, and the gaps between siloed communications tools to support them are becoming clear.

The solution is here. 8x8 XCaaS delivers a single platform for cloud-native contact center, voice, team chat, meetings, and embeddable communications. And it’s backed by the industry’s only UCaaS and CCaaS platform-wide 99.999% uptime SLA.

Learn more about why 8x8 solutions deliver a better way to call, chat, meet and work.

  • Increase productivity and business agility by unifying communication and collaboration across video, phone, messaging, chat, devices, key business applications and the contact center.
  • Stand out as an employee and customer experience leader - while reducing costs.
  • Increase the security and resilience of your communications infrastructure.
  • Monitor, manage and analyze data to inform business decisions, accelerate AI adoption and increase revenue.

With one system of engagement for unified communications, contact center and meeting solutions on one technology platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations.

 

Request a Demo of 8x8’s Open
Communications Platform

The Opportunities are Clear

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Employees need to communicate naturally using one app on any device from wherever they happen to be.

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Teams need to work closely together and with each other without barriers to better support customers and organizational goals.

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Organizations want greater flexibility, simplified administration, and actionable insights to improve customer experience and employee productivity all while lowering the total costs of ownership.

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As organizations re-imagine work, business applications need to be infused with communications in order to reinvent how organizations engage with their customers.

8x8 Resources

8x8 Contact Centre Overview
8x8 Contact Centre

8x8 Contact Centre is a complete, reliable and secure solution that helps businesses boost engagement, collaboration and operational effectiveness for customer success.

View Overview (PDF)

8x8 Work Data Sheet
8x8 Work

Your all-in-one app for phone, video, chat and more.

View Datasheet (PDF)

8x8 Voice for Microsoft Teams Flyer
8x8 Voice for Microsoft Teams

Give your Teams users global calling plans with 8x8 Direct Routing.

View Flyer (PDF)