How We Deliver Effortless IT Solutions for the Public Sector
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4 min

How We Deliver Effortless IT Solutions for the Public Sector

With a mix of technology expertise, a swift procurement process and a focus on offering outstanding customer experience, CDW delivers top-tier technology solutions to Canadian public sector organizations.

CDW Expert CDW Expert
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Technology is a fundamental driver of success and innovation that allows organizations to streamline operations and enhance the services they offer. However, navigating the vast technology landscape to find the best solutions and coordinate multiple vendors can be daunting, especially for public sector entities, which often face strict regulations and unique operational requirements.

CDW has the breadth of solutions and services to help public sector organizations achieve IT success. With our IT experts located across every major city in Canada, CDW is helping public sector organizations fill the IT skills gap with professional and managed services, as well as staff augmentation programs.

With over 20 years of service delivery experience in Canada, 90+ solution architects, countless industry certifications and award-winning partnerships in the IT industry, CDW has successfully delivered thousands of projects for a wide range of Canada's broader public sector organizations.

How we can make things easier for the public sector

CDW Canada understands the broader public sector procurement landscape and has been awarded a number of public sector contracts – such as Kinetic GPO and HealthPro – that simplify the procurement process, ensure compliance and put technology solutions into action when they are needed.

CDW's awarded contract for IT solutions and services with Kinetic GPO includes our broad partner ecosystem of 1000+ top and emerging partners in the IT industry, as well as all professional services, managed services and IT staffing, in one contract. This contract offers flexibility and choice in IT purchases.

Additionally, CDW's awarded contract with HealthPro for clinical procedure carts offers Ergotron healthcare solutions such as mobile workstations, laptop carts, telepresence carts, electric lift carts, scanner shelves, keyless electronic locks, storage bins/drawers, replacement batteries, medical grade power strips, monitor arm mounts, container brackets, wipes holders and more.

Canadian healthcare organizations have been relying broadly on these contracts. In the words of David Schned, National Healthcare Strategist at CDW Canada, “Healthcare organizations across the country are adopting these contracts to better serve their patients and communities by turning projects around more quickly and staying ahead of technology trends. CDW's detailed vendor evaluations and recommendations help provide best-in-class solutions, allowing customers to lead with the technology best suited for their environment.”

CDW also has strategic partnerships with several healthcare organizations in the United States. Thanks to these partnerships, CDW has the option of conducting technology demonstrations in these healthcare facilities, offering Canadian customers an immersive, hands-on experience with their innovative products and services, demonstrating real-world applications and benefits in a live hospital environment.

Vendor consolidation brings big benefits

Vendor consolidation has helped many public sector organizations successfully meet their increasing technology requirements with the guidance and support of a strategic partner like CDW.

Having multiple new or unknown vendors creates liability for organizations, while a smaller vendor pool allows them to ensure products and services meet their quality and performance standards.

A small list of qualified vendors is easier to manage and allows those companies to be more than suppliers – becoming partners that can be relied on when a critical piece of the IT ecosystem fails.

CDW’s eProcurement simplifies things for you

CDW works with third-party eProcurement software providers and marketplaces to integrate with other procurement solutions, which can save organizations time and money by consolidating purchases through a single interface, boosting efficiency and cutting transactional and fulfillment costs with electronic invoicing.

This software also curbs errors with built-in controls that minimize human mistakes, preventing overspending and representing a one-stop shop for purchasing, reporting and forecasting to help organizations plan for the future with ease.

Plus, CDW’s knowledgeable eProcurement team is always there every step of the way, ensuring a smooth integration process.

Make CDW your chosen partner for your IT needs

When you partner with CDW, you get the best the industry has to offer. We pride ourselves on keeping our customers informed about the latest innovations, working closely with them to pinpoint the best solutions from a variety of top-tier vendors tailored to meet their operational needs.

Our team supplies the expertise and integration know-how to ensure all these pieces come together seamlessly. We also manage warehousing and deliver integrated solutions swiftly, on many occasions offering free ground shipping to many public sector entities.  

Beyond implementation, we provide ongoing maintenance and support, ensuring everything runs smoothly. Should any issues arise, you can count on us as your single point of contact, ready to resolve any problems promptly.