How to Unlock the Power of AI with Copilot Chat and Microsoft 365 Copilot
This blog will demystify two Microsoft Copilot solutions: Copilot Chat and Microsoft 365 Copilot, exploring their key features and differences to help you optimize their usage within your organization.
With the rapid release of Microsoft Copilot tools, keeping track of new terms is crucial for technology managers. At CDW, we understand the importance of being aware of all the tools that can boost productivity and streamline operations. This blog will demystify two powerful AI solutions: Copilot Chat and Microsoft 365 Copilot, exploring their key features and benefits to help you optimize their usage within your organization.
What is Copilot Chat vs. Microsoft 365 Copilot?
Copilot Chat is designed to provide everyone in your organization with a foundational AI solution. It includes free AI Chat powered by GPT-4, agents accessed through an intuitive chat experience and IT controls for enterprise data protection and management.
Microsoft 365 Copilot, on the other hand, is a complete AI assistant for work. It offers all the capabilities of Copilot Chat, plus additional features like chat grounded in your work and personal data, productivity assistant capabilities in Outlook, Teams and other M365 apps, and advanced management tools like SharePoint Advanced Management and Copilot Analytics.
Getting Started with Copilot Chat
One of the best aspects of Copilot Chat is that you can get started for free. The web chat includes features like file upload and Pages, and agents grounded in instructions, public websites and uploaded files are available at no additional cost. This makes it easy for your team to begin using AI to enhance their workflows without any upfront investment.
Understanding User Experience
Both Copilot Chat and Microsoft 365 Copilot users will see the Microsoft 365 Copilot branding in the user experience. However, Microsoft 365 Copilot users will also see a Work/Web toggle at the top of the user experience, which is not available to Copilot Chat users. This toggle allows users to switch between work-related and web-based interactions seamlessly.
Agent Capabilities and Management
Copilot Chat users can create, discover and use agents to automate tasks and improve efficiency. Admins will need to set up a Copilot Studio subscription for agents that are billed based on metred consumption. Agents grounded in instructions, public websites and uploaded files are available at no additional cost, making it easy for your team to start using them right away.
Building and Controlling Agents
With Copilot Chat, users can build agents using Copilot Studio, Agent Builder and SharePoint, provided that IT admins have configured access in the Microsoft 365 Admin Center. Admin controls are in place to ensure that only authorized users can create and use agents. This helps maintain security and compliance across your organization.
Agent availability in the Microsoft Store to Copilot Chat users will be based on your existing store settings for Teams and Microsoft 365 apps. Agents that are available at no additional cost could already be on and available by default.
Cost and Availability
Agents that access SharePoint or Graph Connector data will be billed based on metred consumption, while agents grounded in instructions, public websites and uploaded files are available at no additional cost. This flexible pricing model allows you to choose the best option for your organization's needs.
Conclusion
At CDW, we are committed to helping you harness the power of AI to drive innovation and efficiency in your organization. Copilot Chat and Microsoft 365 Copilot offer a range of features and capabilities designed to enhance productivity, streamline operations and improve customer engagement. By leveraging these tools, you can stay ahead of the competition and ensure your team is equipped with the latest technology to succeed in today's digital world.
Ready to get started? Speak with your CDW account representative to learn how Copilot Chat and Microsoft 365 Copilot can transform your business.