May 01, 2024

Article
5 min

How Creative Businesses are Leveraging Generative AI to Do More and Better Work

Recent Adobe research reveals that creative pros using generative AI are not just improving content velocity and quality – they’re also channeling their creative energy on the work they enjoy and that really matters.

CDW Expert CDW Expert
What's Inside
People sitting in an artist studio collaborating and working.

Generative AI is already proving to be a transformational technology. However, there’s still much to learn about how and where humans will integrate it into their work and personal lives.

Creative professionals are especially invested in how this new technology impacts both their craft and work. Our partners at Adobe are heavily engaged with this community through digital channels and social interactions, at live and virtual conferences and workshops, through sit-down conversations and research – and have heard both optimism and well-reasoned concerns.

Recent Adobe research has quantified the improvements brand creative teams are already seeing with the help of generative AI. A global survey of 2,541 creative professionals revealed that creative pros using generative AI are not just improving content velocity and quality – they’re also channeling their creative energy on the work they enjoy and that really matters.

Generative AI is here

The earliest generative AI tools sparked reasonable questions: Would generative apps replace creatives and flood the market with generic, machine-generated content or become indispensable to professionals, giving them an edge over competitors?

Even though generative AI is still in relatively early days, it’s already having an impact on how creative pros work. Over four-fifths (83 percent) of creative professionals said they’re using generative AI tools in their work and 74 percent are using them in their personal lives, as well. It’s interesting to note that 20 percent of global creative pros say their companies or clients require them to use some type of generative AI in their work and the top use case according to this survey is for photos and images.

Enhancing outcomes for creatives

Two-thirds (66 percent) of surveyed creative pros who use generative AI tools say they’re making better content with the tools and a majority (58 percent) say they’ve increased the quantity of content they create. Additionally, 69 percent believe generative AI will provide them with new ways to express their creativity. This means creative pros can use generative AI to tackle more projects, deliver superior results and expand their creative horizons.

Why creative pros are using generative AI

Creative pros are drawn to generative AI for a variety of reasons, including:

  • Work more efficiently: Create more content (42 percent), save time by automating tasks (44 percent). Nearly two-thirds (62 percent) of creative professionals who use generative AI say it’s already reducing the time they spend on tasks by about 20 percent. And even more believe they’ll work more efficiently in the future, with nearly three-quarters (74 percent) saying generative AI will help them generate content faster and 69 percent saying it will help them keep up with increasing demand for digital content.
  • Elevate their work: Create higher quality work (45 percent), help bring ideas to life (42 percent) – help with creative inspiration (43 percent).
  • Expand their professional horizons: Explore new mediums (37 percent), differentiate their work (32 percent) and keep up with what’s new (32 percent).
  • And finally, nearly half (45 percent) say they use generative AI for fun with about a third (31 percent) saying they’re using it out of curiosity (31 percent).

When it comes to why creative pros choose specific generative AI tools, 42 percent ranked quality either the first- or second-most important factor, whereas 35 percent cite ease of use as a top factor.

Experience equals trust

The majority of creative pros (66 percent) said they trust generative AI on some level, with more than a third (34 percent) describing their trust in the nascent technology as “strong.” The top factors that encourage trust in generative AI include 1) the positive impact creative pros believe it will have on their careers in terms of financial and productivity gains, 2) positive initial and ongoing experiences with the tools and 3) when vendors have strong privacy and security policies in place.

Common barriers to entry

For those creative pros who haven’t started to explore or use generative AI in their creative pursuits, the top reason is that they just aren’t sure how to get started (31 percent). Other top reasons they cite for not using generative AI include:

  • It’s not relevant for the types of projects/mediums they work in (29 percent).
  • Ethical and moral concerns (25 percent).
  • Haven’t had time (19 percent).
  • Don’t know how to achieve good outputs (16 percent).

Taken as a whole, these findings point to generative AI being a helpful tool for creative pros to improve how they work and expand their professional opportunities. Even in these early days, the technology is already enabling them to speed up and simplify common tasks, while increasing the quality and quantity of their results.

And while speed and efficiency are important benefits, creative professionals are also using generative AI to explore new creative frontiers and express even more of their imaginative vision. As the tools become more powerful and artists more skilled and experienced in using them, the future of creative expression and work is open to possibilities we cannot yet imagine.

Get AI powered tools with a Pro Edition of Adobe Creative Cloud for Enterprise

Adobe continues to take these valuable insights to enhance creative solutions. Now, Adobe Creative Cloud delivers a Pro Edition plan for teams and enterprises that empowers creatives with efficiency, elevates their work and provides an ethical framework for generative AI that allows businesses to create with confidence, since Adobe Firefly AI tools are built to be safe for commercial use.