Article
3 min

Project Helix Gives Shape to GenAI Applications

A Dell and NVIDIA joint initiative brings together infrastructure components to build GenAI models for customer service, market intelligence, enterprise search and many other capabilities.

Chat with AI or Artificial Intelligence technology. Man using a laptop computer chatting with an intelligent artificial intelligence asks for the answers he wants. Smart assistant futuristic, Chat AI,

A recently announced joint initiative between Dell Technologies and NVIDIA is bringing generative artificial intelligence (GenAI) to enterprise data centres in a simplified model.

Project Helix is an infrastructure, made up of Dell and NVIDIA technologies, designed to help businesses build and use GenAI models for their customer service, market intelligence, enterprise search and a range of other capabilities. GenAI is a branch of AI that can be used for generating content, including images, text or audio. GenAI techniques use deep-learning algorithms to learn from large datasets, recognize patterns and generate new content that is not explicitly programmed by humans.

Built on Dell infrastructure and software that’s combined with NVIDIA accelerators, AI software and AI expertise, Project Helix components provide purpose-built generative AI to solve specific business challenges. The joint Dell and NVIDIA effort will support an entire GenAI life cycle – from infrastructure provisioning, large-model development and training to pretrained model fine tuning, multisite model deployment and large-model inferencing.

Project Helix promises to ensure trust, security and privacy of sensitive and proprietary company data, as well as compliance with government regulations. A key focus will include supporting organizations in automating complex processes, improving customer interactions and unlocking new possibilities through better machine intelligence.

Project Helix is intended to simplify enterprise GenAI deployments through a combination of optimized hardware and software as well as providing the capability to convert enterprise data into smarter, higher-value outcomes, while maintaining data privacy. Organizations will be able to quickly deploy customized AI applications that drive trusted decisions from data to grow and scale their businesses.

Among the full-stack GenAI components that comprise Project Helix are:

Dell Technologies

  • A validated design blueprint for GenAI, optimizing right-sized configurations, guidance and enterprise deployments, all supported by infrastructure and expert advisors
  • High-performance AI-optimized servers, including the Dell PowerEdge XE9680 and the PowerEdge R760xa
  • Unstructured data-storage hardware, including Dell PowerScale and ECS Object Storage
  • AI-enabled cloud-based monitoring with CloudIQ
  • Dell ProSupport and ProDeploy services

NVIDIA

  • NVIDIA H100 Tensor Core GPUs
  • High-performance NVIDIA networking
  • NVIDIA AI Enterprise software, including NeMo large language model frameworks
  • Integrated cluster management software to deploy and reliably manage AI infrastructure

A tremendous upsurge in popularity around ChatGPT and GenAI has piqued business interest and many organizations see tremendous potential for real productivity increases with GenAI as well as the ability to unlock data value that accelerates business decision-making and digital transformation.

GenAI applications like ChatGPT and numerous open-source options provide opportunities for AI to extract and produce new forms of value and richer insights from existing data, enable faster decision-making and increase productivity. Use cases might include:

  • Digital assistants for retail, business operations, sales, legal, human resources and hiring services to help accelerate and facilitate insights and recommendations
  • Customer support and advanced customer support resolution for call centres, with knowledge-based data used to reduce response times and improve customer satisfaction  
  • Developer code generation and code efficiency plus UI/UX design to drive faster IP development by reuse and delivery of better features and customer purchase experiences
  • Creative, sales and marketing scripting and creative content generation automate on demand to improve customer experiences through insights into purchase histories and richer business-to-consumer collaboration

CDW has the experience and expertise to help organizations build IT environments that are agile, manageable and future-focused while keeping operations running smoothly and costs down. We can help you upgrade and transition to the next generation of IT by assessing, architecting, implementing and managing the processes and technologies you need to successfully implement your technology solutions.