2024 Canadian Digital Workspace Trends

The Rise of Unofficial AI Tool Usage Among Canadian Office Workers

Canadians are eager to embrace generative artificial intelligence (GenAI) and organizations must meet this demand through thoughtful, top-down implementation and employee training to remain competitive and secure. Workers are already using unregulated GenAI tools professionally – driven by curiosity and productivity – in the absence of organizational implementation and training.

Get CDW Canada's 2024 report, Uncharted Innovation: The Rise of Unofficial AI Tool Usage Among Canadian Office Workers, to discover why the worker-driven push to use GenAI must be nurtured by organizations through education to ensure proprietary data remains secure. Gain insights on why this approach is crucial for Canadian organizations to avoid reputational risk and remain competitive on the global stage.

Download your complimentary copy of the 2024 Digital Workspace Trends report today.

The report reveals:

While many organizations are adopting AI tools, a knowledge gap remains around what tools workers are likely to use and how they can be implemented in the workplace.

Insufficient employee training on AI tools leads to uncertainty and hesitation about their adoption and use.

Unapproved use of GenAI tools is led by senior/executive and mid-level employees who are privy to more sensitive information.

The rapid pace of technological change is putting significant strain on in-house IT teams.

Download our 2024 AI and Data Analytics Report

47%

are using AI tools at work that are not formally approved by their organizations.

42%

of employees who do not use AI believe that AI is not relevant to their specific job tasks.

36%

said their organization offered no training when implementing AI software/tools.

73%

are learning how to use unregulated AI tools through trial and error.

2023 Canadian Cybersecurity Trends

Get the Latest Canadian Cybersecurity Trends in Our 2023 Security Study

Our annual CDW Security Study examines the latest cybersecurity trends and their impact on Canadian organizations.

40%

of respondents faced more than 250 security-related attacks or threats in the last 12 months.

73%

say it takes them more than a week to recover from a cyberattack.

62%

say gaps in security skills reduce their ability to prevent cyberincidents.

68%

have either adopted or are in the process of adopting a zero-trust architecture.

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In compiling our most recent report, we discovered:

40%

of respondents faced more than 250 security-related attacks or threats in the last 12 months.

73%

say it takes them more than a week to recover from a cyberattack.

62%

say gaps in security skills reduce their ability to prevent cyberincidents.

68%

have either adopted or are in the process of adopting a zero-trust architecture.

40%

of respondents faced more than 250 security-related attacks or threats in the last 12 months.

73%

say it takes them more than a week to recover from a cyberattack.

62%

say gaps in security skills reduce their ability to prevent cyberincidents.

68%

have either adopted or are in the process of adopting a zero-trust architecture.

To learn more about these and other Canadian AI trends, download your complimentary copy of the Uncharted Innovation: The Rise of Unofficial AI Tool Usage Among Canadian Office Workers report today.

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