Hitachi Data Systems Premium Support - extended service agreement - on-site

To help you address your operational challenges, Hitachi Data Systems offers multiple levels of support services. Premium support provides immediate response to events, ensuring high availability for your businesscritical environments.

Premium support customers receive premier access to Hitachi Data Systems Global Support and preferred levels of customer care beyond base warranty and maintenance entitlements. Priority support and on-site microcode updates make this offering the preferred choice for most midrange and enterprise platforms.