Cisco Solution Support - extended service agreement - on-site

The Cisco Solution Support by NetApp enhances operational efficiency by providing reliable support for complicated network devices. With an extended service agreement, this offering ensures that help is always available when needed. Support is provided on-site, and technical assistance is just a phone call away, backed by access to a comprehensive web knowledge base. This service package includes replacement of parts and labor, ensuring that any issues can be resolved quickly to minimize downtime.

Available 24 hours a day, 7 days a week, the service availability is designed to keep your network running smoothly at all times. The prompt response time of 4 hours means that urgent support needs are addressed rapidly. Whether it’s accessing updates of new releases or receiving product information support, this service ensures that your network devices are always operating efficiently.