Take your support experience to the next level with the NetApp SupportEdge support services. Simplified, intuitive packaging of hardware and software support makes it easier to choose the right support for your business. To help you plan your budget, all of the new SupportEdge offerings come with flat and predictable pricing across the lifecycle of your NetApp solution. You can get more value from your NetApp investments by leveraging the new predictive capabilities in Active IQ digital advisor to help boost the security, performance, availability, and efficiency of your NetApp infrastructure. Further enhance your NetApp experience with personalized support services and expedited access to global support experts. The service options are designed to meet your exact needs - from basic hardware and software support to comprehensive, proactive, personalized support from NetApp technical experts and digital support tools.
SupportEdge Basic delivers the comprehensive support you need to keep your systems secure and running. Includes access to all classic Active IQ capabilities. You also have access to rapid parts delivery and the option to upgrade to onsite parts replacement.
