Software Details
- Technical support
- NFR
- 1 year
- response time: 1 business hour
- for Palo Alto Virtual Instant-On Network (ION)
- phone consulting
- 11x5
Know your gear
The Standard Support program helps you address day-to-day challenges in a manner that is most effective for you and your security team. Using phone and web, Palo Alto Networks team of support engineers is dedicated to the singular purpose of ensuring that your next-generation firewall is protecting your network.