Neat Pulse Pro - extended service agreement - 1 year - shipment

Neat Pulse Pro offers an extended service agreement tailored specifically for video conferencing devices, ensuring your system remains operational with minimal downtime. This comprehensive support package includes advance hardware replacement, ensuring that any equipment issues are swiftly addressed with a replacement on the way. With a response time as quick as 4 hours for severity level 1 issues, Neat Pulse Pro ensures that critical problems are prioritized, minimizing any potential disruption to your business operations. Additionally, the service agreement covers 24/7 phone consulting and monitoring, providing round-the-clock support for any technical challenges that may arise. Whether it's a hardware malfunction or a technical glitch, Neat Pulse Pro's dedicated support team is always ready to assist, ensuring your video conferencing system maintains performance.