Know your gear
Neat Pulse Plus enhances your video conferencing experience with its comprehensive system service and support. This service agreement ensures your equipment is always ready and operational, with replacement services included to minimize downtime. Benefit from 24-hour access to phone consulting and technical support, available throughout the workweek. With response times tailored to the severity of your issue, from as quick as 4 hours for critical concerns to 48 hours for less urgent matters, Neat Pulse Plus is designed to provide peace of mind and keep your systems running smoothly. Whether you need troubleshooting assistance or ongoing monitoring, Neat Pulse Plus has you covered.
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