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HP LaserJet Pro M255dw Desktop Laser Printer - Color

Mfg # 7KW64A#BGJ CDW # 6002904 | UNSPSC 43212105

Quick tech specs

  • Prints 22 pages per minute
  • 250-sheet input bin/ 100-sheet output bin
  • First page out in 10.2 seconds
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Know your gear

Printer features 22 ppm black, 22 ppm colour, 600 x 600 dpi, 800 MHz processor, First page out in 10.2 seconds black, 12.0 seconds colour, USB 2.0, WiFi, 256 MB memory, HP ePrint, AirPrint™, Wi-Fi® Direct printing, Mopria™-certified, 2.7" colour touchscreen display, Duplex Printing, 250-sheet input bin/ 100-sheet output bin, 1-year limited warranty

This item was discontinued on August 09, 2024

Enhance your purchase

HP COLOR LASERJET PRO M255DW is rated 3.90 out of 5 by 160.
Rated 5 out of 5 by from don't fear the bloatware; this is a great SOHO color laser Affordable, and EASY to set up. Basically pull it out of the box, connect to your network and go. Wireless printing, color, duplex, and barely larger than a comparable b&w unit. Until I have to buy expensive toner cartridges, nothing not to like for a SOHO color laser printer.
Date published: 2020-12-16T16:16:56-05:00
Rated 5 out of 5 by from Good Printer Printer was amazingly easy to set up... just take it out of the box and plug it in (no shipping spacers, tapes, etc.) Had to install the driver for Ubuntu Linux, but once that was done the printer worked like a champ and produced very nice color prints. I am happy with the purchase.
Date published: 2020-12-09T15:27:06-05:00
Rated 5 out of 5 by from Laser jet Pro M255dw Great printer. I like particularly the Wi-Fi promoting capability from my mobile device.
Date published: 2022-06-01T00:00:00-04:00
Rated 5 out of 5 by from Good printer. Connecting was a chore. I consider myself reasonably well versed in setting up technology devices. I found that HP did a reasonably good job wit their instructions but it still took a long time to connect the printer and it only works well and consistently in a wireless fashion while hard wire connected to the main PC on my home network — with wireless printing only working via the HP app - which I understand is bypassing my home network and using the internet as well. Print quality wise it’s very good so far and fast. I bought this and a Brother portable scanner to replace a Brother 3 in 1 and I’m happy with the change so far. The Brother scanner was much more difficult to set up. It does not connect at all unless via hardwire.
Date published: 2021-03-02T00:00:00-05:00
Rated 5 out of 5 by from Number one customer service Excellent and timely delivery. The printer performance is 5 star
Date published: 2020-12-24T00:00:00-05:00
Rated 5 out of 5 by from Very nice printer It was easy to set up and prints flawlessly on my Macs, iPads and iPhones. Very pleased. After 1 month I have had no problems.
Date published: 2021-04-05T00:00:00-04:00
Rated 5 out of 5 by from Excellent printer I have owned HP Products for several years now. This is my fifth HP Printer and it works really good. I am pleased with its performance. The product looks and feels sturdy and durable. The setup took about 10 minutes.
Date published: 2021-06-14T00:00:00-04:00
Rated 5 out of 5 by from No Printer. No Printer. A “0” on Cust Service Have not got printer yet. Why do you keep asking for evals. Ordered 4 weeks ago and no updates on when it will ship.
Date published: 2021-12-29T00:00:00-05:00
Rated 5 out of 5 by from Exactement ce que nous cherchions ! L'imprimante a toutes les fonctions que nous voulions et en plus, elle imprime vraiment tres tres bien. Nous avions hâte de la voir, car nous nous demandions si elle sera tres grosse, mais elle fit parfaitement dans le bureau :) merci !!
Date published: 2020-10-12T00:00:00-04:00
Rated 5 out of 5 by from My HP printer Easy to install . Satisfied completely up to now . Better than my previous one
Date published: 2020-10-12T00:00:00-04:00
Rated 5 out of 5 by from Great printer! This printer is great, it's quite compact, it was very easy to set up and prints perfectly from our iphones and ipads via airprint. I didn't even install the drivers or hp smart utility and we've been able to use it just fine. Print quality is good enough for our purposes (family usage, we don't need super high quality photo prints).
Date published: 2021-08-31T00:00:00-04:00
Rated 5 out of 5 by from Great laser printer Great printer! Fast and efficient with plenty of features. Only thing keeping it from being rated 5 stars is that it's a bit noisy when printing.
Date published: 2020-06-30T00:00:00-04:00
Rated 5 out of 5 by from Multiple Problems that Keep Reoccuring I had my printer for about 1.5 years and in that time I've had several different issues with it. I've worked with the HP technical department on a couple of occasions to try to fix the problems (e.g. loss of wifi connection, white spots printing on the pages, colour fading from the left to right side of the page, or splotchy colour). We work through the problems but within a month or two the problems come back or I lose connectivity again. I only use HP ink, and I'm getting a little tired of having to replace cartridge that are still half full to try to eliminate what the problems might be. I've still got my old HP LaserJet P1005 and it works great. I wish this printer had a little more longevity to it.
Date published: 2022-01-06T00:00:00-05:00
Rated 5 out of 5 by from Great Printer for the Price! I've only had this printer a couple of weeks, but it works great! I was particularly impressed with its "plug and play" operation. My computer recognized it and I was printing in minutes. I've had a similar HP product in the past at work, and it served me well. I purchased this one for home use.
Date published: 2021-01-13T16:43:04-05:00
Rated 5 out of 5 by from Great printer once problems were resolved This laserjet feels solid and prints like a champ. I'm pleasantly surprised by its speed, especially when duplexing. The color quality is excellent for this class machine as well. It is equipped with a myriad of networking options, and the embedded web server is a very sophisticated management tool. Very happy with the unit. But . . . Setting up the unit with ethernet (same would have happened with wireless), I discovered that when the unit went to sleep so did the network link and it didn't wake up when a print job was sent to it. On this printer, there is no switch to fully disable sleep. I was informed by an Agent on the Forum that this was intentional for compliance with govt energy regulations. However, I was able to manually configure the printer with a static IP address and disabling DHCP, this solved the network drop issue. Once set up I encountered a print quality issue. My troubleshooting of the unit indicated that the yellow cartridge might be faulty. I used the Support chat this time, which went very well. The Agent instructed me to remove and reinstall the cartridges, which engaged the yellow cartridge and easily resolved the issue. So . . . the printer itself is for sure 5-stars. I generously subtracted only 1 star for all the time and effort required to resolve what were two unnecessary issues with relatively simple solutions.
Date published: 2020-07-13T00:00:00-04:00
Rated 5 out of 5 by from Best Laser color printer on the market Best color laser printer in the market. Quality printing with outstanding color. Vibrant and crisp. You will not be disappointed with the performance and quality of the printer.
Date published: 2020-10-17T00:00:00-04:00
Rated 5 out of 5 by from Doesn't scan Beware that the product description is misleading: the device only prints; it doesn't scan.
Date published: 2021-04-25T00:00:00-04:00
Rated 5 out of 5 by from Great so far! It was rated by the Wirecutter or Strategist as the best printer for business and home. I’m happy with it so far, prints flawlessly, no hiccups.
Date published: 2020-05-20T00:00:00-04:00
Rated 5 out of 5 by from Well, nothing special How does one sell a $300 printer that doesn't scan or copy? I don't know, likely by fooling people like me. What is the stupid slot in the front even for? It prints... but I could have paid 1/6th as much and gotten an all in one that prints just as well... what a rip off
Date published: 2020-10-05T00:00:00-04:00
Rated 5 out of 5 by from Just okay I bought this printer several months ago, and I find it to be pretty glitchy. The first printer I got was defective, but it was replaced right away, so it was more inconvenient than anything. The printer *usually* works pretty well when printing from my laptop, but printing from my iPad is inconsistent. I try to print the exact same thing the exact same way multiple times, and it will work once but then the other time the printer just loads forever and never prints. The print quality is okay, sometimes the toner flecks off the paper. I bought this printer because it had good reviews and I didn't want to deal with ink always drying up, but I'm not really happy with the overall quality or reliability.
Date published: 2021-02-08T00:00:00-05:00
Rated 5 out of 5 by from So far so good I had an older HP wireless printer and it just wasn't great. This one remains connected, is quiet, and prints from phones, tablets, and direct connected devices without issue.
Date published: 2021-08-31T00:00:00-04:00
Rated 5 out of 5 by from The print quality is amazing! I purchased this a week or so ago and have been printing both color and black and white copies. The print is high quality! Easy to set up/
Date published: 2020-07-01T00:00:00-04:00
Rated 5 out of 5 by from HP Color LaserJet Pro M255dw Review The HP Color LaserJet Pro M255dw model has great text and quality graphics, one of my favorite features is the color touchscreen interface. The setup was quick and easy with dual band I selected wireless of course. The HP Color LaserJet Pro M255dw meets the industry standard when it comes to printing. The one thing HP could do better is increase the cycle time per print. Overall, the HP Color LaserJet Pro M255dw fulfils daily printing tasks. ??
Date published: 2020-03-12T00:00:00-04:00
Rated 5 out of 5 by from No scanner or printer! Customer support so far at HP awful. Just talked to Prince in the Philipines. No help. Bad attitude. This prints great. but I thought with scanner app it could scan but Prince says no. I asked what do people do when they want to scan or copy a document. No answer...none. No help.
Date published: 2020-07-13T00:00:00-04:00
Rated 5 out of 5 by from Great quality I bought the printer with good expectations because I am a HP user with good results and excellent quality, but definitely the quality of the product overcame my expectations and only assured my inclination for the brand.
Date published: 2020-08-03T00:00:00-04:00
Rated 5 out of 5 by from Great in home printer Recently upgraded to this model and love it. Quiet, used the HP Smart printing hub, great quality, easy to set up. I truly could not be happier. I was nervous about a laser jet upgrade because of the money and I am so glad I did it.
Date published: 2020-04-11T00:00:00-04:00
Rated 5 out of 5 by from Plug in a USB cable so it works after 8 years of flawless HP 401 printing, I wanted color in a Laser jet. When plugged in with a USB cable, it works great, color is very good. Trying to get the speed or response on my network is very frustrating. There is no clear directions for setting it up, there are a couple HP apps that you can't tell whether that will help or not. Ignore all that and use the USB cable to hook it up and it works. Wireless is an excercise in making yourself crazy.
Date published: 2020-06-29T00:00:00-04:00
Rated 5 out of 5 by from definetly not a 2025! I bought this to replace an HP laser jet 2025. The quality (drwa is flimsy etc) is not the same! Well, ok it was conseideraby cheaper and I can live with that and be happy because it does a very nice job printing! HOWEVER! On a print job (the First one by the way) it produced less than 250 copies and the message came up the black toner is low! Ive ordered another one of larger capacity but it looks like this printer will be terribly expensive to operate and require changing toner in the middle of every 500-600 page job! I hope i'm wrong!
Date published: 2020-04-16T00:00:00-04:00
Rated 5 out of 5 by from Simple setup. Liked 2 side printing. Pros : Its been couple of month and happy with printer. Simple setup. Liked 2 side printing. Good colors for Graphs and Office Charts. Nice envelope size feeder to print address on envelopes. Cons - No Scanner. No Fax. Color not good for PHTO Prints.
Date published: 2021-01-30T00:00:00-05:00
Rated 5 out of 5 by from Great printer....but beware of 4x6 printing. Great printer. Excellent quality. Easy to set up. However, I give this 4 stars for deceptive description that says it can color print on 4x6 but neglects to say there is no paper made for 4x6 color laser printers, only 8x10 and 11x17. Bought this, in part to print photos of grandchildren. 8x10 photos on this gramma's refrigerator was not what I had in mind. So bummed. Please consider making 4x6 photo paper for this paper.
Date published: 2021-09-25T00:00:00-04:00
Rated 5 out of 5 by from Easy to connect and excellent professional printin I looked for this printer everywhere in stores and everyone was sold out. I feel very fortunate to have found it available on line. I believe the print will last me longer then my jet printer
Date published: 2021-06-02T00:00:00-04:00
Rated 5 out of 5 by from Easy setup, great quality, one hiccup and question Ordered direct from HP and received it less than a week later. Setup was painless after setting up WiFi and then using the HP app. Setting up printing from tablets and phones was easy, and AirPrint works great! Quick printing with no warmup, too. I'll never get another inkjet printer. One caveat: I was setting up the printer to share with my Google Drive, but at the end decided to cancel (privacy concerns), but I could not back out of the menu on the printer. A power cycle was necessary. There's also nothing in writing about replacing toner cartridges and how that process works. I guess I'll find out later.
Date published: 2020-11-11T00:00:00-05:00
Rated 5 out of 5 by from HP Color LaserJet Pro M255dw Printer Assembly: Really no assembly required which was great. Just took it out of the box and plugged it in.Size: It was bigger than I expected and very heavy. It is very deep so sticks off my shelf a bit. You need a deep sturdy surface to support this printer. The color and look of it are really nice. Setup: Setup was fairly easy to figure out but I really wish it came with more detailed instructions. I was basically just figuring out on my own the different options on the touch screen but I am pretty tech savvy. For someone not so, I think this would be difficultUse: I was able to connect this printer to my phone and computer but it took some troubleshooting to get it to print, not easy without instructions. I could print right from my phone which was so convenient. I don`t like that there`s no scanner function, seems you can only print and that`s it. Again, maybe it does more, but without a manual I have no idea the functions it has. It prints beautifully and is very fast and much quieter than your average home printer. It has separate color ink cartridges for each color and each one is quite expensive so watch out there. I`m hoping they last quite awhile due to the size. The print quality is quite nice on this one compared to other printers I`ve had.Overall I think this is a great printer if you are just looking to print and nothing else
Date published: 2020-03-12T00:00:00-04:00
Rated 5 out of 5 by from HP review I am giving the HP LaserJet printer 4 stars, because the capability and performance of the machine is far more advanced than what I thought I it was. I have been looking for a printer for my office at home and I was not sure exactly what brand or quality of a printer I was really looking for and I was able to obtain this printer and I am absolutely overjoyed.I bought some regular printer paper at a local Walgreen`s and the copies were excellent print quality, no ink smudges, and no paper jams. I am also super impressed with the printer speed and I love the fact I can print from any device, my phone, office computer, all with great accuracy and detail. It was a very easy installation set-up, the-step-by-step process was not complicated at all. It is very fast, efficient, and easy to connect to your Wi-Fi.The most amazing thing I liked was the content of the pictures I printed and how they looked. I am an amateur at a lot of the computer stuff, but I must say, overall things could not have been any smoother. I would definitely recommend this product to my friends, family and co-workers
Date published: 2020-03-14T00:00:00-04:00
Rated 5 out of 5 by from Wi-Fi Setup Problematic Solid printer met most of my expectations. Despite my best efforts over several hours was unable to connect the printer via wi-fi to my iMac.
Date published: 2022-01-03T00:00:00-05:00
Rated 5 out of 5 by from The printer came faulty - sent it back I spent quite some time reading reviews and decided to buy this printer. Bought an extra cartridge, so I would be good to go for a while. The printer did not print black at all. I tested with the new cartridge, upgraded firmware, printed from Windows and Mac, ran the cleaning program... then called support. They deemed it faulty, so I sent it back. Circled the missing black rectangle amd text in the attached photo.
Date published: 2020-05-08T00:00:00-04:00
Rated 5 out of 5 by from Everything I wanted It's going to save me alot of money on cost of cartridges.
Date published: 2021-05-25T00:00:00-04:00
Rated 5 out of 5 by from I hate it We bought a printer to wirelessly print from our phones, tablets, etc. Yes it will do it, BUT No it does not! Every time, EVERYTIME we want to print we have to physically go to the printer, shut it off and turn it back on again.
Date published: 2021-03-25T00:00:00-04:00
Rated 5 out of 5 by from Nice printer, but it has Wireless TCP/IP issues. The printer seems to work fine, like any other Laser printer, but the printer loses it's Wi-Fi connectivity constantly. If you disable the Wi-Fi and re-enable it works, or disable at the Access Point, and re-enable, it works. After some time, it goes back offline. I have contacted HP, and they are not acknowledging the issue thus far, though it's mentioned on forums as an issue by others also.
Date published: 2022-01-19T00:00:00-05:00
Rated 5 out of 5 by from Should be called a jammer instead of a printer Haven't had this printer for a full year yet and now it jams constantly. I have waisted multiple sheets of some quite expensive printing paper because it jams every other print. If that wasn't bad enough the black toner is chipping/rubbing off of my prints. Defenitely not worth the $400+ spent on it.
Date published: 2022-02-21T00:00:00-05:00
Rated 5 out of 5 by from Great home printer My long lived HP2000N has been slowly dying, and I wanted a replacement that didn't require gigantic toner cartridges for my low volume printing needs. This is perfect.
Date published: 2021-09-12T00:00:00-04:00
Rated 5 out of 5 by from Unable to shut front door always error I bought this printer about a month ago and I loved how it printed so quickly and the quality is good too. However, I am constantly getting an error message and now this morning it said there was a paper jam. I opened the front door to see where the paper jam was and the cartridge is stuck halfway out and I am unable to close the front door. There are zero troubleshooting methods and if I force it, it will break. This is very frustrating to someone who works from home and NEEDS this printer to be fully operational in order to run m ugh business. I paid higher for this printer and I expected better quality and service from it. I purchased an HP latop at the same time as the printer and I am underwhelmed with its capabilities as well.
Date published: 2020-08-03T00:00:00-04:00
Rated 5 out of 5 by from My 10th Color Laserjet Always the best price, value, performance, dependability
Date published: 2022-02-13T00:00:00-05:00
Rated 5 out of 5 by from First time Laser print user I have used for 1 week and I still marvel how quick, efficient, and QUIET it its. Easy to front load paper also. I anticipate a long, happy relationship.
Date published: 2021-02-12T00:00:00-05:00
Rated 5 out of 5 by from The Latest In Laser Tech First off, I received this product in exchange for my unbiased opinion. I can honestly say that that is true because I turned down an attractive writing gig wherein they wanted me to "highlight only the good points of the product" (my words, not there`s). I value my reputation as a writer too much to resort to that. Bringing baby home from the box:It arrived upside-down based on the outside lettering, even so, I was able to ease it out of its box, position it like the one-page illustration. Despite this shipping drawback it was in excellent condition, as you will soon seeSetting it up/initializing it:Despite the drawback of having disparate equipment on my part (I have an early 2008 iMac desktop that has an outdated operating system (OS 10.11.6 El Capitan) that I am unable to update on one hand, and an Apple 10XS Max mobile on the othernevertheless, it was EZ to set up.The only problem I encountered:At first I had difficulty behind two-sided printing`; in reality, the mistake was mine, LOL! I forgot to highlight the printer I am reviewing herein instead of the default (old) one in the menu on my outdated desktop. I may pride myself on being a fairly astute geek, but I have to eat it on this one, heh-heh.Overall:Since then, I`ve printed copies of several of my stories that I submitted to publishers along with the cover letters. Two-sided, BTW, without a hitch. In addition, it`s quick and the colors are brilliant, too, because there`s an online Facebook group I am a member of that requires a photo with story submissions; therefore, I tried out that feature as well.So far, I see no reason not to recommend this product.
Date published: 2020-03-19T00:00:00-04:00
Rated 5 out of 5 by from nice upgrade bought as upgrade and it works great...............
Date published: 2021-05-26T00:00:00-04:00
Rated 5 out of 5 by from Very Good Product I purchased the color M255dw printer a few weeks ago and I must say it is very good. It would be beneficial if this type of printer could weigh a little lighter. Also during the initial configuration I has chose that a business would manage the device as a test...i tried to change this option but could not find. Even tried restoring the defaults but that did not work.
Date published: 2020-01-28T00:00:00-05:00
Rated 5 out of 5 by from High quality color laser printer for the money I had not purchased a new printer in over 10 years. I had a really old one that was doing the job for the handful of prints I needed per year. I decided it was time to get a new one because I got tired of dealing with issues with the old one. I was not prepared for the quality of the prints at a lower price. I know a decade is a lifetime in the tech industry, but this excellent printer got me by surprise. Very happy I bought it. I hope it lasts many years without giving me problems.
Date published: 2021-06-01T00:00:00-04:00
Rated 5 out of 5 by from null This printer is consistent - little noise and the colors are on point.
Date published: 2020-06-10T00:00:00-04:00
Rated 5 out of 5 by from Excellent Color prints I had a long wait until I found an in stock vendor. I am a retired IBMer and have a few concerns. HP keeps sending me ads to encourage further purchases. I have tried several times to purchase a black toner cartridge so I won't run out. The order process is multi page and always ends up with out of stock. Please stop annoying me with ads you can't fulfill. The printer does a good job but it is very noisy. I hope that doesn't portend a short life. My biggest problem is getting it integrated into my Linux Samba server to acomodate several Windows 10 desktops and and an occasional Linux laptop.
Date published: 2021-06-04T00:00:00-04:00
Rated 5 out of 5 by from Envelope feeder My only problem is with the envelope feeder which constantly jams
Date published: 2021-03-15T00:00:00-04:00
Rated 5 out of 5 by from Great compact color laser printer Very impressed with this Hp color laser printer. It`s compact, it works seamlessly whether I`m printing from my phone, network or usb cable. While using for creating a presentation, was fast and the colors were extremely vivid and looked extremely professional. It processes the print jobs very quickly and appears to be a very solid, all-around small business printer. It is very easy to use and set up with very intuitive screen menus. The touch screen display is easy to input as well. I`m very impressed with the performance and features of this printer, HP hit it out of the park on this model.
Date published: 2020-03-11T00:00:00-04:00
Rated 5 out of 5 by from Solid performer for the first month Needed to replace another laser printer because: buying the replacement toner unit was going to be 90% the cost of the printer lol. This one popped up on Wirecutter as a unit to try---and so far, so good. Solid print performance, no jams (fingers crossed), pretty good print speed. Compatible (if apparently missing some of the fancy features granted to Windows users) with Mac/Apple devices running Catalina 10.15.16 and able to print from iPhones and iPads.
Date published: 2020-09-15T00:00:00-04:00
Rated 5 out of 5 by from Small & Solid A great printer, a little heavier than it looks, in a good way.. Physical quality appears great. Quality of prints and speed of printer is above expectations.
Date published: 2021-02-16T00:00:00-05:00
Rated 5 out of 5 by from Printing is not coming well. after 7 days after 7 days of use the printer is not printing well. I have a strawight line on all the documents I print. I tried multiple times the cleaning tool and nothign changes. I email HP and nothing. I talked in the virtual chat and was never connected with an agent (after waiting for 4 hours). I want to have someone to come to my house and take a look at my printer if that`s not possible I will return the printer and never buy an hp product again.
Date published: 2020-04-21T00:00:00-04:00
Rated 5 out of 5 by from Very Loud This printer is incredibly loud, to the point of distraction.
Date published: 2020-06-26T00:00:00-04:00
Rated 5 out of 5 by from ready to go right out of the box ! ! Cartridges installed, just plug it in and you are basicly ready to go. My only concern as with most electronics today is thre is no owners manual, just a flyer.
Date published: 2020-08-09T00:00:00-04:00
Rated 5 out of 5 by from not working not clear color copy & no good customer service no none is replying back
Date published: 2021-03-15T00:00:00-04:00
Rated 5 out of 5 by from Beautiful looking, good quality, super easy setup The process of unpacking, plugging in, calibrating, testing, logging on wifi, connecting and printing from phone and connecting and printing from pc was about 11 minutes - it is the most seamless setup of a printer I have ever come across in the past 25 years of flapsing around with computers and printers. Quality is great for the price range and it prints very quickly. It's only a couple of seconds slower per 10 pages compared with a b/w laser printer that I have (Canon). If one were to find something to nitpick about this product, it is the fact that it is quite loud when printing - but no laser printer of this size can be classified as quiet when printing (other than maybe pagewide, I haven't had the pleasure of testing one of those yet) - so it is just a fantastic product!
Date published: 2021-04-18T00:00:00-04:00
Rated 5 out of 5 by from excellent proudct Nothing beats a Laser jet; prints well, quiet, great savings on ink
Date published: 2021-02-21T00:00:00-05:00
Rated 5 out of 5 by from HP I've had an HP printer for quite some time that was satisfactory, until recently when HP changed their policy to force the owner of the printer to use only HP printer ink. Without any notice whatsoever or permission from me, my checking account started regularly getting billed for orders of HP printer ink which I did not request. I have a very low utilization of the printer and getting billed for HP printer ink cartridge after cartridge that the customer has not ordered is just not right. These charges started appearing on my credit card on a regular basis as if I had asked for these changes myself which I did not. My bank is currently looking into these unauthorized charges. Given that even though I do not have a high utilization of my printer, I have wound up with unauthorized charge after charge for HP printer ink without my permission. Sadly, I am in the process of finding another printer. Zach
Date published: 2021-02-28T00:00:00-05:00
Rated 5 out of 5 by from Fast and convenient Really impressed with the speed of the color printing, especially when printing double-sided. The app is super convenient as well and really intuitive to use.Great product!
Date published: 2020-03-19T00:00:00-04:00
Rated 5 out of 5 by from Great results, quick Bought for home use. The printer does its job perfectly, is connected wirelessly and seamlessly prints from Mac, Windows, Android, and iOS devices. Super minor issue -- I can hear coil whining when the printer is in stand-by mode with screen off, though, I'm quite sensitive to that.
Date published: 2020-04-02T00:00:00-04:00
Rated 5 out of 5 by from Beautiful, Sharp Color & Easy to Use! What can I say, this is a top quality HP product that delivers beautiful colors and is easy to set up. I made some posters and they look fantastic and vivid. Laser printers are the way to go. The images look as if they were done in a print shop, but, then again, it`s called a Laser Jet "Pro" and it is nothing short of very professional! Thank you HP for continuing to make outstanding printers.
Date published: 2020-03-10T00:00:00-04:00
Rated 5 out of 5 by from Great printer - also for mobile printing Very happy with the buy; Easy to setup and works well for mobile printing
Date published: 2021-02-22T00:00:00-05:00
Rated 5 out of 5 by from null Have not been able to use. Had to return due to not working. Have to wait for new one to show up.
Date published: 2020-05-17T00:00:00-04:00
Rated 5 out of 5 by from Very Problematic I was never able to get this printer to work. When I originally set it up it printed a test sheet that really looked great. The colors were well defined and it printed very fast. I was able to set it up on my wifi and print from my iPhone. It never worked again after the first day. I even tried to set it up on my other computer but nothing happened. I kept getting error messages. When I tried yo diagnose and fix the problem, I kept receiving a message that it could not be diagnosed or fixed. The printer would even shut off on its` own. I`ve tried to reach the printer support link for HP but the link continues to display an error message for the webpage. The HP virtual assistant is absolutely no help because it does not offer a choice that has to do with my issue. This has been my worse HP setup ever.
Date published: 2020-03-14T00:00:00-04:00
Rated 5 out of 5 by from High quality, quick printing I've done without owning a printer at home for years, but now that we're all working at home all the time it was time to get a new one. I am very happy so far with the performance and image quality of this printer. Extremely easy to set up, super fast duplex printing, great image quality. Amazed at how little money this is compared to even ten years ago.
Date published: 2020-05-17T00:00:00-04:00
Rated 5 out of 5 by from Didn't even work! (and possibly sold a refurb) I ordered this printer (new) and, upon arrival, it immediately had a 59.C0 error. I called support and they tried to replace it with a refurbished model because they said my printer was a previously registered model (so possibly a refurb). Actual chat log below Support:  It will be HP checked and tested refurbished printer. Me:  why? I ordered a new printer. Recieved a broken one. You are replacing it with a refurb. just send me a new printer Support:  As I can check your printer's warranty starts from 08/04/2020. HP replace it with a new printer with in 30 days but after 30 days the replacement printer is refurbished one.
Date published: 2020-11-03T00:00:00-05:00
Rated 5 out of 5 by from A workhorse As already having and using a Pro Jet M252dw for a number of years, truly believed that a similar model will afford me the necessary upgrade for my continuing writings, however what was unknown was the ability to replenish the necessary tonner cartridges. HP does not tell you that but when you try and make a purchase the magic words-------not in stock. The new model M255dw is great------when you can find a tonner. NOT NOW!
Date published: 2021-03-15T00:00:00-04:00
Rated 5 out of 5 by from Everything works great. Love the wireless connectivity and duplex feature.
Date published: 2020-08-09T00:00:00-04:00
Rated 5 out of 5 by from Really Nice Printer I bought this printer to replace an aging HP inkjet in my home. That printer didn't get much use but hadn't been functioning well as it aged, even with brand new ink cartridges. Thats one reason I went with the color laser, its probably overkill for what we use it for but so far it seems very reliable. Fast printing, though we mostly print small jobs of 10 pages or less its always done when we get to the printer (the printer is in a bedroom and everyone prints with AirPrint). The color quality is excellent and seems fine even with photos. Though for a high quality picture that will be displayed we typically get them printed online or at the local pharmacy.
Date published: 2021-03-19T00:00:00-04:00
Rated 5 out of 5 by from Seems nice Still trying it out. At this moment it seems fine.
Date published: 2020-04-13T00:00:00-04:00
Rated 5 out of 5 by from Love my M255dw I really appreciate the ease of connecting and immediate use of my new printer. Nothing could be easier. The print quality is great, the speed is good, and I give this printer a "thumbs up" for all areas.
Date published: 2021-05-26T00:00:00-04:00
Rated 5 out of 5 by from Great printer that installs itself! This printer sets up itself. I've never had such an easy experience. It also prints quickly and quietly. The only reason I did not give the printer 5 stars is because of the very small paper drawer.
Date published: 2020-07-26T00:00:00-04:00
Rated 5 out of 5 by from A real workhorse for a small price This HP Color LaserJet printer worked very well right out of the box, and continues to do so. I am not a high-volume user, (semi-retired lawyer), but this printer serves me very well and, so far at least, is utterly reliable, especially for the low price charged.
Date published: 2020-08-12T00:00:00-04:00
Rated 5 out of 5 by from Ok for generic printing but not worth the price Bought this printer to use for our 501(c)3 origination. Having 25+ years of good experience with HP products, even being a certified tech back in the day, I ran 150 duplex pages and started cutting them only to realize the images are skewed. Thinking this was some sort of image/page issue I ran internal test pages to the printer including alignment only to find they were skewed as well. HP Support has since sent me 2 printers (one I paid to expedite) and both have skewing issues more pronounced than the others. The first RMAed unit wasn't even consistent in it's skew from image to image or page to page. As can be seen from the images, it's not a left/right top/bottom shifting issue, the image is tilted/skewed and isn't isolated to duplex. In simplex mode, it's not a noticeable, but there is on one of the RMA units a 1.25mm skew from top to bottom. With 2 RMA units failing in the same fashion, I suspect an intrinsic design defect that may be correctable with a firmware update to allow for skew/rotation adjustment of the prints. This might be an OK printer if you are just doing generic for sale signs or text documents and aren't doing trifolds, multi-print (more than one to a page especially duplex), etc but it is not acceptable quality for most anything else. This is hands down the single worst printing product I have seen HP put out. I'm sure they'll blame COVID or something but at least they are going to return my money for the printer and hopefully for the supplies I've purchased for it.
Date published: 2021-05-03T00:00:00-04:00
Rated 5 out of 5 by from Review of Laserjet M255ddw "I received this product in exchange for my unbiased opinion."After I received the printer, it very easy to setup and straight forward. The printer comes with great touchscreen control panel that makes setup and troubleshooting easy. After the setup, I printed a test page and was very impressed with high quality crisp colors, and the fast printing speed. The print quality was also very impressive.My favorite features of the printer was the touchscreen control panel, the color printing, and the ability to print on the front and back of the page.Compared to other printers that I have used the M255ddw, the print quality is excellent.Overall, I was really impressed with the printer as a whole. Well designed and a great fit for my home office.
Date published: 2020-03-09T00:00:00-04:00
Rated 5 out of 5 by from Very happy so far Bought this to print waterproof labels. Once I got the printer functioning properly (it took me over 2 hours to configure it on my laptop), it worked perfectly for what I needed it for. If it wasn’t for the software issue I had, I would have given it 5 stars
Date published: 2021-03-15T00:00:00-04:00
Rated 5 out of 5 by from Great looks, difficult to set up the wifi option It doesn't scan, which is problem. I will have to buy a scanner...
Date published: 2020-06-27T00:00:00-04:00
Rated 5 out of 5 by from It was a refurbished printer, not repaired well I still need to report to customer service, warranty replacement printer. Sounded horrible, printed a few pages--now will not work and has a misc plastic piece randomly found in the printer.
Date published: 2020-09-23T00:00:00-04:00
Rated 5 out of 5 by from Great product I was tired of buying ink. We need the option to make color copies too. Fits our needs and it was easy to set up.
Date published: 2020-09-08T00:00:00-04:00
Rated 5 out of 5 by from HP/Review This printer was extremely easy to set up. The size is perfect for my space I have provided. The print is very good quality. The instructions were very clear and manageable. I like this printer for at home and my office use. The color and black and white print are very clear.
Date published: 2020-03-12T00:00:00-04:00
Rated 5 out of 5 by from Excellent printer I purchased about two months ago and I enjoy the flexibility using WiFi
Date published: 2021-03-27T00:00:00-04:00
Rated 5 out of 5 by from Great Printer! Got this for my new 'work from home' office and it works great. I work in packaging design and have to work with small fine legal copy. This was easy to install and all the documents I print come out clear and precise. I am very happy about this purchase.
Date published: 2020-07-27T00:00:00-04:00
Rated 5 out of 5 by from not great The colours don't line up too well. The colour on the first page that is printed always comes out poorly (on a brand new machine). For example, any solid black area looks blotchy. Unless you always do many copies and want to throw out the first page each time, this is not as good as the other reviews lead me to believe. The printer is pretty fast, and the duplex printing is nice, but if every time I want to print a single colour page it doesn't come out, that will be a big waste. Printing a second page also doesn't come out if it is not immediately after the first.. so if you forget, you need to print 2 copies in a row for the second one to come out ok.. that could be a waste of 2 or 3 pages just to get one. I also read reports that HP limits the number of prints for each cartridge rather than the amount of toner left. If that is true, I will be an angry customer.
Date published: 2020-12-27T00:00:00-05:00
Rated 5 out of 5 by from Save your money A lot of money for just a printer. A printer that looses it’s wireless connectivity to the point that the connection has to be reset for each print job. It’s more of a bulky, noisy, door stop than a printer.
Date published: 2021-06-11T00:00:00-04:00
Rated 5 out of 5 by from Very Nice Printer! This printer has great features. Setup was painless and very easy. There is nothing more I would want from a printer. Still trying out the HP feature of emailing the printer to have documents printed, but this makes it easy to print from my iPhone.
Date published: 2020-05-06T00:00:00-04:00
Rated 5 out of 5 by from Quick and high quality! We just got this to replace an old HP printer and the setup was very straight forward (except the Self Managed or IT Managed question). The print quality is great! I love the connectivity! Being able to print straight from an iPhone is a game changer! Very happy with the initial impressions!
Date published: 2020-10-12T00:00:00-04:00
Rated 5 out of 5 by from HP asks me for a review daily, it's fantastic! I bought this two weeks ago. I've used it twice. Setup was easy. I have no idea what my real thoughts on it are. My only complaints are that it doesn't wake on LAN and I have not found a setting to support that, and documents scanned with my HP Scanner take 10 seconds per page to print for no apparent reason. Oh, and the repeated emails asking me for reveals.
Date published: 2020-04-18T00:00:00-04:00
Rated 5 out of 5 by from Printer works I purchased this, because I don't print much and I was tired of dealing with plugged printer heads and dried ink cartridges on my office jet.
Date published: 2020-07-14T00:00:00-04:00
Rated 5 out of 5 by from Great printing! I bought this a month ago and I'm so happy that I did.
Date published: 2020-10-19T00:00:00-04:00
Rated 5 out of 5 by from Easy set up, print speed. I had an HP Laserjet 1525cp that I had for years with no issues. Unfortunately it started having print quality issues. The HP representative I spoke to was very helpful and supportive. I got my replacement printer in a couple of days delivered to my house.
Date published: 2020-04-19T00:00:00-04:00
Rated 5 out of 5 by from Does just what it says High quality, quiet, good size, exactly what I was looking for
Date published: 2020-07-16T00:00:00-04:00
Rated 5 out of 5 by from Does not work with mesh or WiFi extenders!!! I am surprised at all the good reviews for this printer. It is advertised as a Air Printer but after hours on the phone with HP tech support and our internet provider the final conclusion FROM HP was to try to return the printer or wait for a firmware update. ?!?! Why would they make an air printer that is not compatible with many home WiFi networks. It makes no sense. Hopefully they will fix this defect quickly. In the meantime my kids can’t print out any of their schoolwork.
Date published: 2020-09-04T00:00:00-04:00
Rated 5 out of 5 by from Good printer for the money. Nice home printer, color was not as sharp as I was expecting - it still 5 starts as it’s good and the price is right.
Date published: 2023-10-18T00:00:00-04:00
Rated 5 out of 5 by from Absolutely the worst experience How would you love to spend hours trying to print a single document? I simply love it as you can see
Date published: 2023-10-02T00:00:00-04:00
Rated 5 out of 5 by from Broke when unboxed: toner carriage handle broke& would not stay closed: blue streaks on pages It broke when I unboxed it I am hoping ho makes i right.
Date published: 2023-01-25T00:00:00-05:00
Rated 5 out of 5 by from Just what was required. My HP inkjet died after a good long run of 8 years. Wanted a crisper print of text hence the switch to laser printer. This LaserJet Pro provides that, color and a printing speed I can live with in my home office.
Date published: 2023-02-07T00:00:00-05:00
Rated 5 out of 5 by from Excellent color printer used in small home office. Extremely easy wireless setup and use. Beautiful color printing.
Date published: 2023-10-04T00:00:00-04:00
Rated 5 out of 5 by from Best printer. I have two. This is the best printer. I bought one for home and another for my office. Connectivity is great. Printing is great.
Date published: 2022-07-18T00:00:00-04:00
Rated 5 out of 5 by from Great Printer Worked as expected, compact, excellent print quality
Date published: 2022-04-17T00:00:00-04:00
Rated 5 out of 5 by from Works perfectly with my HP desktop, HP Chromebook, and iPhone My last HP color laserjet printer lasted over 12 years, but I decided to replace it when I purchased my new HP computer. It took only minutes to set up. It works perfectly with my desktop, my Chromebook, and my iPhone.
Date published: 2023-01-17T00:00:00-05:00
Rated 5 out of 5 by from Best on the Market I love this laser. Best on the market. Had the earlier model for 10 years.
Date published: 2022-11-28T00:00:00-05:00
Rated 5 out of 5 by from Solid Printer, weird printing frequency It is a good printer and prints at a good speed. It is not a quite as was suggested. And the actual sound it makes comes in at a really annoying frequency to me. But, that only happens when it is printing, first turned on, etc. The colors are sharp and very well done. Overall, I would recommend it.
Date published: 2022-07-28T00:00:00-04:00
Rated 5 out of 5 by from Color Laser Jet Pro M255dw Very easy to set up, prints quickly and looks sharp, good color accuracy.
Date published: 2022-07-15T00:00:00-04:00
Rated 5 out of 5 by from Works great! Easy to set up. Replaced a 10 year old HP Laser Jet, So Far, So Good.
Date published: 2023-11-28T00:00:00-05:00
Rated 5 out of 5 by from HP Color LaserJet Pro M255dw - Great Printer! Great Printer! My technician had this printer hooked up and running wireless in less than 10 minutes. The print quality is great. It is not as quiet when it commences printing as I had expected. But, other than that it works great so far. This printer is being used with a lap top and PC and works great with both. I would recommend this printer.
Date published: 2022-04-27T00:00:00-04:00
Rated 5 out of 5 by from Great printing, a few small issues Overall this is a solid printer. It has had a few connectivity issues that are annoying, and it occasionally runs some sort of quick clean or check-in cycle and makes a noise in the middle of the night, which is not ideal for its placement in our residence. But all in all it is a solid printer.
Date published: 2022-05-16T00:00:00-04:00
Rated 5 out of 5 by from New HP Color Laser Easy network setup. Prints great!
Date published: 2023-09-04T00:00:00-04:00
Rated 5 out of 5 by from Solid color laser printer Superb color rendition and fast prints
Date published: 2022-12-02T00:00:00-05:00
Rated 5 out of 5 by from They run out fast. Ink Carthages are very expensive.
Date published: 2023-11-30T00:00:00-05:00
Rated 5 out of 5 by from Second purchasae I purchased this as our second M255dw because of great experience with the first one. Ther is a an issue with this one which I hope is minor- there's no red in the print outs. Hoping it might be a bad red cartridge that with the unit. I'm waiting to switch it out with a new one; if that's the only problem is is a an added expense. It that's not the problem, I'll be very disappointed.
Date published: 2022-03-15T00:00:00-04:00
Rated 5 out of 5 by from Printer doesn’t stay online. Don’t recommend! This printer becomes inactive on WiFi and you can’t print to it without restarting the printer. Every single time. Since searching online, I have found that this is a common problem with this printer.
Date published: 2022-04-17T00:00:00-04:00
Rated 5 out of 5 by from Instructions Instructions for adding software to computer were not easy to understand
Date published: 2022-12-01T00:00:00-05:00
Rated 5 out of 5 by from Simply the best Excellent. Great customer service as well! Thank you
Date published: 2023-11-12T00:00:00-05:00
Rated 5 out of 5 by from Nice for the Price So far so good! The only thing that I can't quite understand, is the Print Options are different depending on what program you are in. Specifically a check-box for either choosing or not choosing duplex printing. When in MS Word, that option is not available and automatically prints duplex, so need to print 1 page at a time. How can I toggle on/off???
Date published: 2023-02-03T00:00:00-05:00
Rated 5 out of 5 by from Good first laser for small jobs Really like it. It's a good first laser. Pretty fast too
Date published: 2022-04-25T00:00:00-04:00
Rated 5 out of 5 by from Fabulous Color Laser Printer - Small and Efficient My HP Color LaserJet Pro M255dw is FABULOUS!!! Although at initially, I was not so sure since the front paper tray seemed a bit flimsy ... until it was full of paper, and then it slid back in like it was on ball bearings! The set-up was effortless, once i saw where to do it online ... it happened without a hitch ... EASY! As far as the color printing is concerned there was no set-up here, like I had to do with my earlier 12-year-old HP color laser printer ... this one was set up right from the start! And it already comes with ALL of the ink cartridges already inside the printer. Nothing to do but to plug it in, plug in the USB cable (or set up the Wi-Fi), go to HP online to set it up ... and print! EASY!!! And the images are fabulous, including the color photos which I also printed with it! If there is any downside, the ONLY thing that I found was that the whine of the printer, while it is printing, is a bit loud, but nothing to complain about from my perspective.
Date published: 2023-12-27T00:00:00-05:00
Rated 5 out of 5 by from Everything went perfectly. I am absolutely thrilled with my new printer! I had the pleasure of purchasing it directly from HP and was impressed with the speed of their shipping. The printer arrived in perfect condition and has been working flawlessly since. In the past, I have had some negative experiences ordering HP printers through Amazon, so I would highly recommend purchasing directly from HP to ensure a smooth and satisfactory experience.
Date published: 2023-01-25T00:00:00-05:00
Rated 5 out of 5 by from Wont print color after 2500 prints This printer is rated to have a 140,000 page duty cycle per month. Over the past 2 years mine printed about 2500 prints. Then it stopped printing color effectively. Even with brand new genuine HP toner, it still wont print color. Disgusted. HP inkjets dry up. HP Laserjets break down. Explain to me please how this is not a scam?
Date published: 2023-01-21T00:00:00-05:00
Rated 5 out of 5 by from Nice Printer This printer prints pages very slowly, but the outcome is clean, sharp, and professional. It also is very noisy. The paper inputs are okay, but for lack of a better word, optimal
Date published: 2023-06-27T00:00:00-04:00
Rated 5 out of 5 by from set-up not so great product works great so far, but the set-up, not so great
Date published: 2023-04-30T00:00:00-04:00
Rated 5 out of 5 by from Print a lot? LaserJet Pro is the way to go! So far so good! Far superior quality and speed than my inkjet. My printing needs had changed drastically in the last few months and I regret waiting to buy a laser. Should have done it from day 1. Much less cranky person while printing now!
Date published: 2022-03-14T00:00:00-04:00
Rated 5 out of 5 by from Great color laser It is all that I hoped it to be. I like the auto duplex. The color is really good.
Date published: 2022-08-12T00:00:00-04:00
Rated 5 out of 5 by from HP - Small printer for business Was looking for a basic laser printer that could handle a lot of printing when needed. Color is a plus. A laser-jet would not do, and was not high quality. This prints great, and quick, and you can print from phone too. The set up was unbelievable. Literally one step, go to the website, and it found all the mac, wifi, computer, router addresses, downloaded and installed the software, (no guessing), and linked it all up, ready to print. No "add printer", no downloading software, no running install and hope if finds your printer. Excellent choice. Also, printer is NOT loud like other comments say.
Date published: 2023-11-13T00:00:00-05:00
Rated 5 out of 5 by from Good purchase So far we love it! I’m glad we waited for the supply chain to resume working…
Date published: 2022-04-26T00:00:00-04:00
Rated 5 out of 5 by from Nice printer We are happy with the printer, but we haven't used it extensively yet. One issue we're still working through is printing some web pages from our phones. Otherwise, thumbs up.
Date published: 2022-07-25T00:00:00-04:00
Rated 5 out of 5 by from Great machine and in stock. Excellent printer. For years I've wanted a color toner printer to replace the money consuming inkjet printers. HP had them in stock when all the usual local vendors had none. It arrived quickly. Easy install, great results. Love it.
Date published: 2022-07-16T00:00:00-04:00
Rated 5 out of 5 by from Same ol, same ol, reliable printer! OK, so I went down the wrong path. I bought 3rd-party toner for 7 years on my old HP Printer, an HP M252 LJ. Yes, the quality of the lower-price toners caused my print-outs to look... less than beautiful. And I ran that printer for 7 years without a hitch beyond that quality issue. I'm retired now, and I considered tearing this old printer down, cleaning it thoroughly, buying my $400+ set of legitimate toners, and resuming with a clear conscience. Then my daughter was interested in the old thing, and not picky about quality, so I gave it to her, and ordered the M255. Win - win! I like the M255, and I have REAL toner in it, and will bite the bullet and continue using same. My observations: 1. The printer is noisier than the old one 2. The time-to-start is considerably faster 3. The unit is almost exactly the same sive as the old one 4. The unit is heavier than the old one, but I don't have to carry it anywhere! 5. The manual did not take my hand and talk me thru the process of sharing the printer. The first time, I made it a wireless device on my computer, but other computers in the house did not see it. I got a techy friend to help, and he talked me thru configuring on the printer itself to make it sharable on my wireless. I am very pleased with it now, and if a guest needs to print from their phone, Kindle, laptop, whatever, They can get to it if I offer the password. It's a real kick, not now tech, but I like it. So, I should not need another, as long as I buy those high-priced toners from Father HP. Maybe they have a discount program if I PROMISE to NEVER use a third-party toner EVER!?!?
Date published: 2023-02-21T00:00:00-05:00
Rated 5 out of 5 by from Wireless trouble Prints clean, sharp text and pictures. However, you are forced to use the HP app if you want easy setup; without it, AirPrint and other advertised wireless printing features do not work well, if at all.
Date published: 2022-08-24T00:00:00-04:00
Rated 5 out of 5 by from Impressed Fast little printer. Impressed with the quality and easy setup. The little screen makes connecting to the network and getting started a breeze. Printer supports Apple print so I can print documents straight from my phone. It’s also very quiet compared to my last laser jet that I’ve used for 15 years. Love the fact everything works as it should.
Date published: 2023-11-11T00:00:00-05:00
Rated 5 out of 5 by from Can be expensive to use. I knew toner would be very expensive but it appears risky to use non-OEM based on HP’s admonitions on warranty.
Date published: 2022-07-27T00:00:00-04:00
Rated 5 out of 5 by from Best printer Excellent print quality
Date published: 2023-02-13T00:00:00-05:00
Rated 5 out of 5 by from The best color laser This is my second one of these, it is a wonderful printer and the price was perfect.
Date published: 2022-12-04T00:00:00-05:00
Rated 5 out of 5 by from Waste of money This printer has become a gigantic $350 paper weight because of a false paper jam error that cannot be cleared. It's unbelievable that HP cannot make a printer that can be "fixed"after a paper jam. That aside from it going offline even if connected via USB...
Date published: 2023-07-11T00:00:00-04:00
Rated 5 out of 5 by from I purchased this for home- since we don't need to print anything in color! Great little laser printer
Date published: 2023-12-18T00:00:00-05:00
Rated 5 out of 5 by from Quality Had a previous model m252w prior to this. It lasted forever. It was time to upgrade.
Date published: 2022-07-26T00:00:00-04:00
Rated 5 out of 5 by from Gift Don't know as it is a Christmas gift. But having had HP for many years I'm sure it is a great one. Thank you
Date published: 2022-12-14T00:00:00-05:00
Rated 5 out of 5 by from Very pleased with this purchase. I haven't had it long, but so far, it's worked like a dream. The wireless connection to my IMac was easy to set up and I'm happy with the color and saturation of the images. A million times better than the last color laser printer (by another manufacturer) that I owned (although it was a lot cheaper, it was basically a complete waste of money.) Very pleased with this purchase.
Date published: 2023-02-07T00:00:00-05:00
Rated 5 out of 5 by from HP thrives on planned obsolescence and garbage creation After 3 years I am told I need to get a new printer because HP does not allow the means to clear a false paper jam error. They don't tell you you need to turn the printer off to clear a paper jam, and then you can't clear the error after that. No reset button, no press and hold trick... Planned obsolescence at it's finest. No care for the consumer. No intention of being environmentally friendly at the slightest.
Date published: 2023-07-10T00:00:00-04:00
Rated 5 out of 5 by from Great quality printer for the price Excellent quality printer and capabilities for the price. Easy to setup and install.
Date published: 2022-04-25T00:00:00-04:00
Rated 5 out of 5 by from Horrible with envelopes I’ve been very frustrated with this printer so far, largely due to its abysmal handling of envelopes. The specs claim it can handle envelopes, but it’s hard to believe anyone in quality assurance actually tried to print envelopes. Repeated jamming, slow, cumbersome initialization process every time you load more envelopes or clear a nonexistent jam. Poor design, poorly executed.
Date published: 2023-01-04T00:00:00-05:00
Rated 5 out of 5 by from NEVER AGAIN! HORRIBLE PRINTER Under NO CIRCUMSTANCES should you consider HP products! I've had NOTHING PUT PROBLEMS with this printer for the entire time I've owned it. It suddenly loses connections to the network and yet ALL of my other devices have NO PROBLEMS and it is IMPOSSIBLE to get the printer to work - even that my NEW HP computer recognizes it on the network AN the printer claims that it's connected too. Absolute GARBAGE! I've already called HP on at least FIVE different occasions. The printer works for a while and then stops.
Date published: 2023-10-10T00:00:00-04:00
Rated 5 out of 5 by from Poor color quality The color of pictures on the page is very blueish. I have tried "calibrating" the color but no improvement. Tried to contact HP support but when clicked on support link got a message that the link was not operational. It does print very fast and is quiet. Works fine as a black and white printer, but not worth buying a color printer for this quality of color.
Date published: 2022-06-27T00:00:00-04:00
Rated 5 out of 5 by from Very nice printer for the price! I really like having a nice laser jet printer. This one is easy to set up and easy to use. It can even print on thicker cardstock. 4 stars because I can not change the quality of the print. It only allows for one setting. The setting is clean, but I was hoping to make it extra crisp. Colors are a bit off compared to my designs on the computer, but not too crazy. I also found that when printing from design programs it boxes colors weird. Please rasterize a copy before printing to keep that away!
Date published: 2022-07-20T00:00:00-04:00
Rated 5 out of 5 by from Nice Printer Works great in our "Bullpen" environment with 10 users
Date published: 2023-08-10T00:00:00-04:00
Rated 5 out of 5 by from Worst Printer Mistake Ever New direct from HP and DEFECTIVE. Prints light and dark bands across every photo. The website tells me my model does not exist so no way to get any support at all. Had to return it and then wait for a refund. Total incompetence.
Date published: 2022-03-14T00:00:00-04:00
Rated 5 out of 5 by from Superb tool. Superb machine. Extremely convenient, Small size. Great capabilities. I could not ask for anything more. JPR who has used laser printer for very many years now.
Date published: 2022-07-14T00:00:00-04:00
Rated 5 out of 5 by from Good Solid Printer Printer is good and prints pretty quickly. I am just starting to use it.
Date published: 2023-03-01T00:00:00-05:00
Rated 5 out of 5 by from Works well when it works. Prints beautifully and quietly IF you can get it to print. My little HP printer likes to nap offline. He is very difficult to convince to actually do the work. Have yet to get him to scan a document. If I don't try that new-fangled concept of WIRELESS, he works. He's not fond of the wi-fi idea. Did live chat and HELP menus and have decided to just order another wired connection so he will print from my Surface regularly (did so at first....not now).
Date published: 2022-03-14T00:00:00-04:00
Rated 5 out of 5 by from Printer great; documentation horrible I am actually very happy with the printer; it is the documentation that has dropped the rating. I read the documentation that came with the printer along with all the on-line documentation. I then watched the videos which were for Windows 7. Really?? I am a former IT professional, and I can guarantee that most people would be lost trying to set this printer up. My installation was simple; a USB connection to one printer and then wireless connections to a couple more. I tried to follow the directions which didn't really address a USB connection and kept pushing you towards an HP app that didn't help. I then just went old school and allowed the computer to discover the printer, ignoring all the HP documentation, and the installation went fine. The HP documentation on a wireless connection were horrible and simply didn't work. So I ignored them and just allowed the other computers to discover the printer on the wireless network. That worked fine. Bottom line was that if all I knew was to follow the documentation provided, I never would have gotten the printer working on any of the computers. In reality, the installation was verry simple, but the instructions were horrible and seemed more concerned about getting the user to sign up for automatic toner replacement. As for the printer, I have been very happy with it. It is quiet and the print quality is fine for what I need. In summary, I would give the printer a 5-star rating but the documentation zero stars.
Date published: 2022-07-27T00:00:00-04:00
Rated 5 out of 5 by from Excellent Choice! Excellent. Exactly as promised.
Date published: 2023-09-21T00:00:00-04:00
Rated 5 out of 5 by from I once had a great HP LASER PRINTER I love my HP printers. I had a laser printerthat lasted me for over 15 years and created great art quality prints. It printed on various papers, vellum, transparency sheets and even tracing paper taped to copy paper. The color was impeccable. My new Mdw laser is good but I am experiencing some problems after only a gew weeks. I have had several issues. My transparencies got jamed in the printer. I have learned that I can only register 1 printer in the ink savings program. I had a problem with the edge of some of my documents, about 3 to 4 inches from the edge were severely faded into no color. When I got a transparency to print it was very messy. I am currently disappointed.
Date published: 2023-01-18T00:00:00-05:00
Rated 5 out of 5 by from Great Color Laser Printer Great Printer with great features, perfect size for my office. Extremely happy with this purchase!
Date published: 2022-05-17T00:00:00-04:00
Rated 5 out of 5 by from Great choice! Awesome Printer. Fast shipping. It's fast and quiet.
Date published: 2022-07-16T00:00:00-04:00
Rated 5 out of 5 by from Good product Easy setup and the wireless is a great convenience
Date published: 2023-05-15T00:00:00-04:00
Rated 5 out of 5 by from What happened to HP's Quality? After about 10 days the ink is fading on the right and green doesn't print right on the left. The green is on the left side of the sheet has a blue tint to it.
Date published: 2023-10-08T00:00:00-04:00
Rated 5 out of 5 by from Highly recommended! Wonderful little laser printer. Not too big, fast printing, user friendly. 2nd one we have purchased for our company.
Date published: 2023-07-23T00:00:00-04:00
Rated 5 out of 5 by from Quite happy with this printer Works seamlessly with wireless with my M1 MacBook Air, errrr, that is after I thought to simply reboot after having issues connecting at first:) It is a joy to use. After years of manually printing both sides by printing even-only-reversed and then flipping to print odd only, I am relieved of that challenge with the duplex printing feature.
Date published: 2024-04-25T00:00:00-04:00

This page was printed on 12/26/2024 9:42:30 AM.