Quick tech specs
- Extended service agreement
- 4 years (from original purchase date of the equipment)
- response time: NBD
- parts and labor (for system with 3 years Premier Support)
- on-site
- for ThinkPad P14s Gen 3; P14s Gen 4; P15v Gen 3; P16s Gen 1; P16s Gen 2; T15p Gen 3
Know your gear
Looking for a step-up for your business and your employees' support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users.
Get a direct line to most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution.
You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.
Get a direct line to most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution.
You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.
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