CDW Services / ServiceNow / Design ServiceNow
Design ServiceNow
Create a
ServiceNow Roadmap
for Success
Design ServiceNow Overview
Design Your Custom ServiceNow® Solution
Whether you have yet to implement ServiceNow® or are looking to expand into new process areas, the right partner is key to designing for the exact ServiceNow® capabilities you need. From demos to project mapping and budget projections, our Advisory Services team can help you plan a ServiceNow® roadmap that lets you exceed your service management goals.
Design ServiceNow Services
Begin Your
ServiceNow Journey
Process Engineering Engagement
How can you scale ServiceNow to continue supporting your business growth? CDW consultants offer deep dive workshops that help you align industry best practices with your processes and business goals. We’ll help you identify dependencies on key service management process areas and then fine-tune your process design and maturity plans.
Advisory Workshops
Organizational alignment doesn’t happen overnight, and it takes a detailed plan to maximize ROI from your ServiceNow investment. Our advisory services cover everything from organizational change management to creating a cohesive service catalog. Our experienced consultants build a comprehensive ServiceNow program and educate your teams on its business drivers to drive adoption and help you reach your goals faster.
ITSM Maturity Roadmap
Are your IT processes plagued by inefficiencies? Are business customers asking for things you can’t provide or easily manage? ServiceNow ITSM can empower your organization, reduce cost and improve the efficiency of your IT processes. CDW’s ITSM Maturity Roadmap can help you define future state goals and outline an implementation plan that solves business issues.
Roadmap Calibration
Review and refresh your ServiceNow roadmap. Our advisory consultants will conduct a series of workshops to education your system administrators on the general usage of the ServiceNow platform as well as deliver both short- and long-term recommendations for platform upgrades and improvements, adoption plans and ways to ensure ongoing maturity.
Our Approach
We Meet You Where You Are
Assess
Our certified experts will provide a suite of assessment services to help your organization understand your current level of maturity and plan steps to continue your journey towards an optimized technology environment, with focus on growth, portability, manageability, observability, resiliency and security.
Design
We will help you build the plan to train your people, update your processes and implement technologies to accelerate your ability to handle current and future technology needs. Our experts take your business goals and objectives and turn them in to implementation plans and architectures that drive success for your organization.
Orchestrate
Our services help our customers train skills, change processes and implement technologies that deliver on business goals and objectives. From industry-leading professional services to staff augmentation services, CDW solutions and services provide what is needed to help customers be successful in their most complex projects.
Manage
Managed services are core to our ability to assist customers. More and more organizations are looking to consume “as a service” and our managed services SOC and NOC support customers with 24/7/365 coverage of their critical systems.
