How to Find the Right Unified Communications Platform
If you're reading this, we're willing to bet you've already made the decision to upgrade your unified communications platform to the cloud.
If you're reading this, we're willing to bet you've already made the decision to upgrade your unified communications platform to the cloud.
And maybe not justupgrade it but transform it to give your customers faster, more relevantexperiences while building business continuity and data compliance into everyaspect of your communications. Not to mention, freeing your team to operatefrom anywhere; lowering your costs, optimizing IT budgets and integrating yourcommunications with the other critical systems you rely on.
The right unifiedcommunications (UC) platform can do all these things, and a great deal more.But identifying and deploying the ideal solution takes care and know-how.
Whydo I need a cloud communications platform?
After therollercoaster of 2020, businesses everywhere now recognize the need for anintegrated, high-performance cloud communications platform that employees canaccess instantly, from anywhere. Few want to continue relying on and payingfor the cobbled-together interim solutions that first enabled remote work atscale.
Today's businessesface rapidly-changing demands, whether due to customer trends, competitoractivity, advances in technology or a number of other unforeseen factors.
The more versatileand feature-rich your UC solution, the easier you'll find it to respond to anybusiness challenges that come your way.
Whatto look for a top-notch UC platform should:
| Platform Resiliency | Operational Agility | Seamless Experiences |
| Offer a single, reliable and accountable vendor | Provide easy-to-use tools, accessible through one app and admin panel | Offer low total cost of ownership, and be easy to deploy |
| Make you more resilient, secure and compliant | Enable your people to operate from anywhere | Make every customer engagement smoother and simpler |
| Future-proof your communications with instant upgrades | Make your business more efficient and productive | Make all communication and collaboration tools easily accessible through one interface |
| Free up your IT budget and resources | Organize and analyze your data in real time to improve customer service | Integrate seamlessly with existing apps and systems (CRM suites, Microsoft Teams, etc.) |
| Free you from costly onsite capital expenses | Allow you to set up new users and locations easily | Be easy and cost-effective to deploy |
Whyto consider 8x8 as your unified communications provider
8x8 istransforming the future of business communications as a leadingSoftware-as-a-Service provider of voice, video, chat, contact centre andenterprise-class API solutions powered by one global cloud communicationsplatform. 8x8 empowers workforces worldwide to connect individuals and teams sothey can collaborate faster and work smarter. Real-time business analytics andintelligence provide businesses unique insights across all interactions andchannels so they can delight customers and accelerate their business.
8x8's OpenCommunications Platform (available through X Series service plans) combinesvoice, videoconferencing, team messaging, analytics and contact centre on anintegrated cloud platform. The result? A reliable, easy-to-use communications system,accessible from a single app and admin panel with a low cost of ownership.
Tolearn more about 8x8 unified communications, please speak with your CDWrepresentative.